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Utilities Companies Leave Township Residents in the Dark

Facebook followers talk about the lack of power in the township.

Here’s the good news. According to PSE&G’s outage map, instead of having more than 10,000 customers in East Brunswick without power, it now has between 5,000 and 10,000.

The bad news is, of course, that thousands are still in the dark, and many people have no idea what’s going on. In fact, according to Facebook, residents don’t know who has power and who doesn’t, or if the utility companies are evening coming to help.

“Yesterday around 5 p.m. I saw utility trucks from MI driving up Old Stage Road. Not sure where they were headed. I never see any JCP&L trucks though. I saw a bunch of Verizon trucks working on Dunhams also,” said Wendy Tiero.

Felix Soto said he is frustrated with the lack of communication from PSE&G.

“I keep checking their website but as usual its as vague as their customer service,” said Soto. “Called yesterday and they said ‘within 7 days’ but couldn't tell me from which date. Now their site is saying the majority of people should be up by (Nov. 7). But keep in mind, I heard on the radio we have a nor’easter coming next week and a little more than 80 percent of East Brunswick is still without power, according to their site.”

Jimmy “Firehead” Tomori said he has noticed that East Brunswick is among the slowest to recover this time around and blamed the problem, in part, on Mayor David Stahl.

“East Brunswick has been the slowest to recover this time. Milltown usually is slow and they're up. This is ridiculous,” he said. “The mayor's priority is the 18 businesses, not us residents. JCP&L, they are getting a big fat ‘F’ on this one, $250 million in improvements since last storm? Huh, they should get a refund on that bill.”

Other residents agreed, and are angry about the lack of power, especially with the weather turning cold.

“We should all as a community address this issue with the mayor,” said Michelle Cecere-Oudeh. “This is ridiculous. I have not seen a truck anywhere in my area. I understand people have lost everything but I have kids and I need power to keep them warm. They are my first priority over anyone else no matter what.”

Some residents were quick were quick to say that Mayor Stahl and the township have little influence over how utility companies operate.

"Mayor Stahl does not control the utilities or their equipment," said Michael Baker. "He is the wrong target and you cannot overestimate the level of control that town officials have....not much."

For his part, Mayor Stahl has been actively trying to inform residents of the status of power through is Twitter account. In an interview with Patch on Thursday, he sounded frustrated with the lack of information coming from both utility companies.

“I’m disappointed with the response from power companies,” he said. “I look forward to hearing more information from them so that I can in turn pass that on to residents who have concerns so they can have some reasonable expectations as to when the power is coming back."

Still though, some residents are just “in the dark” about why they don’t have power, even after seeing the elusive utility truck.

 “I saw 2 on Ryder's last night about 6:30. Wondering why they haven't taken care of the snapped pole being held by wires in front of someone's lawn by Colonial Dr. area. No power by Warnsdorfer,” said Sue Kwiecinski Lopez.

Others say they have indeed seen these elusive utility trucks, but aren’t sure what they are doing.

 “I’ve seen (utility trucks) but they’re not working. Sitting in their trucks! No power on Crescent Avenue section of East Brunswick,” said Tricia Potochar Seaver.

Follow Patch on Facebook. Visit www.facebook.com/EastBrunswickPatch and like us. You can also find us on Twitter at twitter.com/EBrunswickPatch.

And then there are people who have no idea who has power and who doesn’t. If you have power, let us know and we’ll post it!

In addition, if you have a complaint, feel free to voice it here.

Omayra November 03, 2012 at 01:00 PM
I have two young kids, still no power at francis road! Reading this depresses me. Major tweeted to me hopefully before the weekend ends. I keep praying!
Patty November 03, 2012 at 01:09 PM
EBHS is a comfort station... Have power now by Hammarskjold and Winton Rd.
Livn EB November 03, 2012 at 01:15 PM
Thank you Mick for your accurate comment regarding the workers! They are working very hard, day and night. We must understand that even though we do not have power, we have a HOME. Too many people have lost their homes entirely, we are only put out temporarily. Please stop.
Kevin Bobe November 03, 2012 at 01:17 PM
I understand the frustration of customers being w/o power but people have to understand this is not a usual storm that knocked out hundreds of thousands of people. Hurricane Sandy made her mark knocking out MILLIONS!!!! It's not easy covering so many grounds with so many little crews when other utilities have there own state they have to repair. I'm in your shoes too people, I have no lights and I haven't gone home as well working for a utilitie company myself. If people call like they suppose to, trust me when I say your not forgotten. It's just more outages than usual in NJ as well as NY and every other state.
Joy Lau November 03, 2012 at 01:32 PM
I have a one year old and depending on the generator day and night just isn't working. The house is so cold given we have portable heaters on. We just can't keep waiting in the long line at gas stations everyday. My boss also expects me to show up on Monday and without power at home, my baby and sitter just can't make through the day. I need an accurate ETR from PSEG so that I can plan accordingly. It has been 6 days from Sandy, how difficult it is to come up with a schedule?
dan November 03, 2012 at 02:00 PM
I work 16 hours a day n don't sleep on the job drink a coffee stop sitting on they're assess
dan November 03, 2012 at 02:11 PM
All we Want is N actual expected time its been 7 to 10 days for the past 5 days hurry it up I'm not dealing w this every year just like the 8. Days it was out last year fix Ur stuff e.b. I'm tired of my property value dropping
Ellen Burke November 03, 2012 at 03:04 PM
The Mayor should be holding JCPL's feet to the fire, just as Governor Christie did the other day. The only way to show our local government that we're not satisfied with their response is to vote on Tuesday. If you think they've done a good job, re-elect them. If you don't, vote for the other candidate. But I have elderly neighbors with no place to go and now in day 6 with no power, no heat, no hot water. Unacceptable. JCPL, you suck big time.
post November 03, 2012 at 03:19 PM
Sayreville is the County Shelter for serving ALL of Middlesex County. It's not a neighboring township that's helping you, it's YOUR county - Middlesex County
post November 03, 2012 at 03:26 PM
If you are alive, and have a home, you should be thankful. I am also still without power, so can appreciate the frustration. However, I don't see anyone slacking off. Everyone has been working to get this back town back up and running. Thank you to all of you who have been working so hard.
AS November 03, 2012 at 06:26 PM
Its not about being selfish!! We just lost power for the 2nd time and will hv to throw out all our food again! How do u prepare for that?! This is bull i am not voting for stahl again!!!!!!!!!! He better do something!!!!!
Jessica November 03, 2012 at 06:50 PM
Selfish, ill-prepared, devastated or not, doesn't matter. I pay my bills on time and expect good customer service in good or bad times. Today was the first time in 6 days that I reached someone at PSEG and she couldn't me anything but 7-10 days. That's unacceptable and the utilities need to be held accountable otherwise they will never prepared to handle, what could be a worse situation. I know there are plenty of people worse off, including my family who live off the south shore of Staten Island and lost everything. To be understanding is one thing, to be taken advantage of is something else. How long would the utility let me be delinquent on my bill. I vote we file a class action suit against the utility companies.
Anonymous November 03, 2012 at 07:32 PM
I stand corrected.
Masood November 03, 2012 at 08:38 PM
Just got back to Crosspointe and Power is out ... PSE n G please get power up n running! It's been long enough and when I'm late one day on my payment you are so quick to threaten cutting off my power and now we need you to come through ... Sucks not having options when it comes to utilities ...
Joy Lau November 03, 2012 at 08:51 PM
PSEG just posted an ETR on EB and we should be up on 11/4: http://pseg.com/pdf/PSEG%20Workforce%20Schedule%2020121103-05-2.pdf
AS November 03, 2012 at 08:55 PM
Ok i finally got thru to pseg and talked to a live person. They said we will all be up by tmrw midnite the latest. I really hope so! Everyone lets try to hold on for a little longer. I know it really sucks!!!!
Rich November 03, 2012 at 09:11 PM
Who decides what areas takes priority for power restoration? Why other major countries have power lines and utilities underground? When will we ever catch up? Why Comcast won't spend money to fix old outdated equipment on most streets just patronizing customers while they enjoy the monopoly and high prices for inferior service rather than equal service for all? Mayor and township are responsible for utilities and have closed their eyes.
Jessica November 03, 2012 at 10:18 PM
You'd be happy to know the park behind my house, including a pole on its side are all lit up while we're freezing. Glad that's a priority.
Ellen Burke November 04, 2012 at 12:49 AM
Yes, you're right. We're so selfish to worry about elderly people having no power. And - if you live in a condo - like my neighbors do - you can't have a generator. So maybe don't judge everyone because a lot of us were prepared with supplies and candles and nonperishable food but you can't believe 6 days without power is acceptable. And, if you do, maybe you work for JCPL or PSEG. And if our Governor can tell the utility companies their performance is not acceptable, then so can our Mayor.
Karen Timper November 04, 2012 at 01:40 AM
Thoroughly disgusted with JCP&L. I'd like to know where they are and what our mayor is doing about it. There are 414 paying customers in society hill east that are waiting for electric and no doubt freezing with the plunging temperatures.
l berman November 04, 2012 at 01:54 AM
Not enough priority given to East Brunswick this time. Remember, the squeaky wheel gets the greese
Karen Timper November 04, 2012 at 01:55 AM
I would also like to add that I have to drive to use a land line to make a phone call to call into my house phone to get important messages regarding work and family. I am sick of the LONG WINDED messages from Austin Kosik and the police department . Please keep your messages short and to the point!!!
Yaofeng Chen November 04, 2012 at 05:13 PM
Just got the phone call from my wife. The Colonial Oaks section in East Brunswick got power back at noon on Sunday. So is Comcast I presume because we are on VOIP.
Kathleen Downey November 06, 2012 at 03:54 AM
Does anyone know if Society Hill (off Cranbury Rd) have power yet????
Ganesh Narayan November 06, 2012 at 12:06 PM
JCPL is titally inefficient uncummnuicative and disorganized . Even the Emergency management golks are unable to provide any details other than what JCPL states which is Nov 7. I have two children who are 7 and 4 who are freezing and JCPL does not even bother to explain, infact they hung up on us when we called them. It is not acceptable to say that the Mayor and other adminitrative bodies have very little power to influence these electric companies. I am surprised everyone is more interested in the polls rsther than the fact that people are still wothout power and food. The NJ Governor needs to step in and make these utility companies accountable .
Ganesh Narayan November 06, 2012 at 01:10 PM
The mayor better take accountability. If u want to be voted for then better stand up fir ur people. The utility companies shld be responsible for their doing. Why can't we have JCPL out of EB. The amount of food we had to throw and the trauma we r still going through with the freezing cold and storm to come is going unnoticed. Look at the so called leaders they r all busy with elections thats too much. People shld not go to vote just boycott the polls. The utility Companies r hanging up on us. They shld be giving us credit in our next bills. Its just we local residents who r suffering.
Ellen Burke November 06, 2012 at 01:39 PM
Society Hill has had power since Sunday.
Kevin Wyman November 06, 2012 at 01:52 PM
I'm sorry that so many people still don't have power, but most of you complaining here have no clue as to the scope of the work required and the problems encountered to get power back up in your area. The mayor has no influence over this. By my observation it took line crews a couple of days to install new equipment in just one location where poles and transformers came down. I finally got power back on Sunday, 1 pm and was probably lucky since my house on same grid that powers a traffic signal. Now multiply this by thousands of poles/transformers/misc parts. Used up all your poles? Truck them in from another state....that adds another day...what's the mayor going to do...ask the governor to raise the speed limit so they can get here faster? (BTW Ganesh..as an American I will never consider the option of not voting)
Kathleen Downey November 06, 2012 at 03:46 PM
Thank You Elle Burke for responding! Spoke to jcp&l yesterday & was told no power til Wednesday & maybe longer! Surprised they could not tell me that my power has been back on!
Ellen Burke November 06, 2012 at 11:31 PM
Today we received an e-mail from the police department that schools will be closed tomorrow because "There are still areas in town with downed poles, trees and wires making it unsafe for children to wait at bus stops and difficult if not impossible for buses to maneuver through some streets." I assume these downed poles, trees and wires were there yesterday when the Mayor decided it was safe for children to go out trick-or-treating. Some consistency from our township officials would be welcome.

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