NJ Transit has had to take a new to approach to commuter safety since 9/11.
It was time for a change. After terrorists hijacked four passenger planes and slammed two into the World Trade Center buildings, one into the Pentagon, and another into a field in Pennsylvania, the way professionals approach security for mass transportation needed an overhaul. For NJ Transit, which operates 2,027 buses, 771 trains and 45 light rail vehicles over a service area of 5,325 square miles that meant a change in mindset. “In the past we only focused on crime and great service to customers, but now, here at NJ Transit, what we try to drive home to all our officers is that their main response is counterterrorism,” said Christopher Trucillo, chief of the NJ Transit Police Department. “I think the dynamic now is that pre-9/11, if an …
Commuters can now report suspicious activity via texting.
Thursday, June 16, 2011
As part of the agency’s commitment to maintaining a heightened sense of vigilance across the transit system, NJ Transit Police Chief Christopher Trucillo announced a new way for customers to report suspicious activity or unattended packages: text messaging. Through this initiative, called “Text Tips” or “Text Against Terror,” customers will be able to report suspicious activity, packages or vehicles around NJ TRANSIT facilities or onboard the system by sending a text message to NJTPD (65873). Messages will go directly to the NJ Transit Police Department. “As the eyes and ears of the NJ Transit system, our customers and employees are the first line of defense in the war against terror, so it is critical that we all remain vigilant and …